Support center
Request financial or practical help
Tell us what your household needs. We will explain current funding, eligibility, and the next available support option.
Seeking help with rent, utilities, food, or another urgent expense?
Start a financial assistance inquiry at no cost. Requests are reviewed individually, and help depends on eligibility and available funds.
Call us
+1 (464) 281-1687 (WhatsApp text only). Send a WhatsApp text message to discuss your request — calls are not answered.
Live chat
Use the Live Chat Support button in the corner of any page to send your details to our team.
Message form
Share your situation in writing through the Contact page and we'll reply by email.
Our live chat and message form collect your details for our support team to follow up — they are not staffed by a live agent in real time, and no automated reply will be presented as a staff member. For same-day help, please call +1 (464) 281-1687 (WhatsApp text only).
What happens next
1. Tell us what's happening
A short conversation by phone, chat, or email. No documents needed to start.
2. Intake review
A navigator reviews your situation, including eligibility and current funding availability.
3. Plan and connect
You get a written list of next steps, appointment times, and any partner introductions.
4. Follow-up
With your permission, we check in 30 days later to see whether the support held.
Ready when you are
There is no application fee or obligation. Financial assistance is limited, based on eligibility and available funds, and is not guaranteed.